Job Detail

Location :  Canada

Job Name :  Bilingual ServiceSales

Description :   Because it takes great people to make a great company!

Strong Communities | Strong Teams | Strong Future

Bilingual Insurance Advisor

Winnipeg, MB

Western has a reputation for continual growth, while maintaining its focus on our

commitment to being part of the communities that we serve. If you are looking for a career where you know that you make a difference in what you do every day and have a desire to develop yourself, both personally and professionally, then we may have

an opportunity for you!

Western employees are:

•Customer service and sales oriented
•Amazing team players
•Involved and committed to the community
•Models of our Guiding Principles

What will you do as an

Insurance Advisor at Western?

•Recommend and up-sell Pet Health Insurance policies, focusing on retention and growing the customer base to meet sales targets
•Promote and educate prospective customers on Pet Health Insurance via inbound, outbound

and online programs
•Conducting customer needs analysis to determine appropriate insurance products and coverage levels
•Respond to and resolve customer inquiries in regards to policy details and claims
•Capturing notes on customer interactions

using the PAWS System and following up with customers to obtain accurate information
•Collaborating with the Quality Assurance team on continuous improvement of service and sales protocols and standards

What being a member of the Western team

will provide you:

•Extensive opportunities to train and develop yourself professionally and personally
•100% company sponsored extended health and dental benefits
•Three weeks vacation upon the first year of hiring
•Be part of the team in an

established, reputable company and within a friendly and respectful work environment
•Company-matched investment and saving programs
•A career that makes an impact of our clients' lives
•Competitive compensation package (salary and

performance-based incentives)

What skills, qualifications and experience should you have to be successful at Western in this role?

•2 years experience in a sales and customer service environment
•Bilingual in English and French
•Acquire and

maintain General Insurance License-required within 6 months of start date in all provinces
•High School Diploma or equivalent combination of education and experience
•Excellent communication skills with the ability to build strong relationships

with clients and colleagues
•Ability to work in a fast paced environment

Do you exemplify Western’s Guiding Principles?

Truthfulness - It is the foundation of our business. We believe that frank, accurate and honest communication is always

in everyone's best interest.

Fairness - We are advocates for our customers and shareholders and the trusted representatives for our suppliers. Our credibility rests on our determination to see that everyone gets what they deserve.

Value - We

believe that nobody owes us a living. Our skills and knowledge must generate meaningful, positive results for all concerned. We will strive to be the best we can be.

Loyalty - We place our faith in long-term relationships, through thick and thin.

We support our communities.

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Industry :   Insurance
Job Type :   Full Time